Create an account
Open the registration page in the VPNWS user panel — click the "Start Free" button at the top of this page, or click "Log in" in the top right corner of any page on the site and switch to registration. The form has just two fields: username and password. This service does not require an email address, so there's no verification code to wait for and no confirmation email to click — fill it in and submit.
A username made of letters and numbers is fine — it doesn't need to be long. Keep your password safe and save it in a password manager. Since registration doesn't need an email address, there's no "reset password" email to fall back on, so storing your credentials properly is the easiest path.
After you submit, you'll land on the account overview page in the panel. Your account has no plan yet — the overview page will say there's no active plan and link you to the plans page. Registration itself is free and there's nothing to pay up front: you can look at the plan tiers in the panel and see which platforms the download page supports before deciding which one to buy.
If the username is already taken, just try another combination. For any other error during registration, check the "Registration & Subscriptions" category in the Help Center.
Choose a plan
In the panel's plans page, monthly subscriptions come in three tiers: ¥9.9/month for 60GB, ¥18/month for 250GB, ¥28/month for 500GB, with data resetting every month on your activation date. If you're not sure how much you'll use, start with the lowest tier for a few days, then check the traffic stats on the overview page to decide whether to upgrade — when you upgrade mid-cycle, the price difference is converted into remaining days, so nothing is wasted.
If you only need it occasionally and don't want a monthly renewal, choose a data pack: ¥158/300GB, ¥358/1000GB, ¥658/3000GB — valid until used up, never expires. For everyday browsing and email, the 60GB tier is enough; if you watch videos or short clips daily, start from the 250GB tier; for heavy 4K and AI tool use, go straight to the 500GB tier or a large data pack.
The order flow is: pick a tier on the plans page → confirm the order amount → choose a payment method → pay. Payment options are Alipay, WeChat and USDT. Once payment is complete the plan activates automatically, and the overview page shows the expiry date and data used. If the order status doesn't update right away, refresh the order list first; if it still hasn't taken effect, open a ticket with your order number.
Every subscription comes with a 30-day refund, no questions asked — if it isn't right for you, apply under the refund policy; the exact conditions are on the refund policy page. There's no limit on simultaneous devices: a few devices at home and a work computer can all use the same account, with no need to buy a separate subscription for each device.
Copy Your Subscription Link
Once your plan is active, go back to "Account Overview" in the panel. The overview page has a subscription section with two options: "One-click import", which hands the link straight to a client already installed on this device, and "Copy subscription link", which copies it to the clipboard for importing on another device later.
The copied link looks like https://example.com/sub?token=YOUR_TOKEN. That's a format example — importing it won't give you any servers. The real link is generated only in your panel and ends with a token unique to your account.
Your subscription link works as your account credential. Don't post it in group chats or commit it to a public config repository. If you think it has leaked, change your account password first, then open a ticket to explain the situation.
The subscription link tells your client which servers to use and which protocols to run: after the client fetches the link it gets a server list and protocol parameters automatically, so you never have to copy server addresses by hand when switching devices — just import the same link into the new client. That's also why this page doesn't list any fixed server addresses or direct installer downloads: everything is based on the link you copy from your panel.
Import in Your Client
Get the client from the "Download client" page in the panel — you need to be logged in and have an active plan. The download page lists five platforms: Windows / macOS / iOS / Android / Linux. On iOS you install from the App Store; on the other platforms you get the installer for this site's client. Open the client and find the "Subscription / Add subscription / Import from clipboard" entry, paste the link you copied in the previous step, update the subscription once, and the server list appears. Below are the platform-specific notes for a first install.
Windows
After downloading the Windows client, double-click the installer and follow the wizard. On first launch Windows may show a firewall prompt — choose to allow access. The client needs to open a local proxy port, and blocking this step means it can't connect. Once the client is open, find the "Subscription" section on the left or at the top, click "Add subscription", paste the subscription link, save, then click "Update" and wait for the server list to refresh.
Then pick a server from the list — for your first try, choose a nearby one such as Hong Kong or Japan — and click connect on the main screen. If you want it ready as soon as the computer starts, turn on "Launch at startup" and "Auto-connect" in the client settings, and you won't have to do anything manually each time.
macOS
The macOS client asks for system extension and network permissions the first time it launches, and you must allow them — otherwise the client installs but can't connect. The permission prompt is under System Settings → Privacy & Security; click Allow and enter your login password. On some macOS versions you also need to confirm the extension is enabled under General → Login Items & Extensions.
Once permissions are granted, go back to the client and add the subscription link and update servers the same way as on Windows. The macOS client usually lives in the menu bar, so you can check the connection status from the menu bar icon instead of opening the main window every time.
Android
Download the Android client from the download page and install it following the on-screen prompts. The first time you tap connect, Android shows a "VPN connection request" dialog — you must tap OK, or the connection can't be established. This prompt is Android's standard requirement for proxy apps, not the client asking for extra permissions.
On Android, two more things are worth doing: add the client to the battery optimization whitelist in system settings, otherwise the system may kill it in the background and the connection drops a few minutes after the screen locks; and turn on per-app proxy if you need it, so only selected apps use the accelerated route. Both are covered in dedicated chapters of the selection handbook.
iOS
The iOS client is installed from the App Store; the download page in the panel links to it. On the first connection, iOS asks you to "Add VPN Configuration" — confirm once with Face ID / Touch ID or your device passcode, and a VPN configuration appears in system settings. You won't be asked again.
Importing the subscription works the same as on desktop: copy the subscription link, choose import in the client, paste it and update the servers. On iOS, turn on connect on demand in the client so it reconnects automatically when you leave a Wi-Fi network, with no manual tap each time.
Linux
On Linux you can get the client from the download page, or import the subscription manually as described in the selection handbook. Command-line configuration and troubleshooting are beyond this page, so the setup flow stays short.
One more reminder about the example link: https://example.com/sub?token=YOUR_TOKEN only shows what a link looks like — pasting it into a client won't produce any servers. Go back to the overview page in the panel and copy the one that belongs to your account.
Connect and Verify It Works
Select a server in the client and click connect. When the connection succeeds, the client status changes to "Connected", and most clients also show the current server name and connection time. Then check three things to confirm the route really works:
- Pages load. Open a site you normally need an accelerated route to reach; if it loads, the connection is working.
- Streaming and AI tools work. Open a service such as Netflix, Disney+, YouTube or ChatGPT. If it says your region isn't available or keeps spinning, switch to another server in the same region with a different number. These services are sensitive to where a server is located: Hong Kong, Japan and Singapore servers are usually faster, while US servers suit US-region content.
- Your exit IP really changed. To confirm traffic is going through the accelerated route, search for "what is my IP" in your browser, open any lookup site and check whether the location shown matches the region of the server you picked.
Once everything checks out, you can set this server as your default and turn on auto-connect in the client. If the connect button keeps spinning, or you're connected but pages won't load, work through the table below in order — it usually takes two or three minutes to find the cause.
| Symptom | Check first | Next step |
|---|---|---|
| Client says the connection failed | Whether the subscription updated successfully and the plan is still active | Go back to the overview page, copy the subscription link again, delete the old subscription and import it once more |
| Connected, but pages won't load | Whether the server you picked is a poor fit, and whether another proxy extension is still running in your browser | Try another server and temporarily disable other proxy extensions |
| Video site says the region is unavailable | Whether the server's location matches the service you're trying to reach | Switch to another server in that region, or pick one from the matching region in the panel's server list |
| Speeds fluctuate | Whether you're on a peak hour, and whether the client has auto server selection turned on | Pin an Asian server manually and check the current bandwidth usage in the client |
What to Do If You Get Stuck
If you've followed the main path above and still have a problem, head to the Help Center by topic: Registration & Subscriptions, Connection & Troubleshooting, Servers & Speed, and Payment & Refunds. Those articles go deeper than this page and cover how to handle specific error messages. This page is only meant to get you connected, so it doesn't pile on more technical detail.
For a more systematic look at server types (the cost and experience differences between IEPL dedicated lines, relay and direct connections), how to read bandwidth and concurrency, and how to choose a billing model, read the selection handbook — it's a long document, good for reading slowly before or after you buy. Full plan and pricing details are on the plans page, and server regions and availability are on the servers page.